shouldice case study

From: Ofumwen Ogbebor To: John Van Vliet Date: 5 July 2009 Subject: Shouldice hospital case Study How successful is the Shouldice Hospital? Since its organization in 1945, Shouldice has cash in ones chips one of the most successful hospitals that change in hernia removal. Shouldice currently boosts of 140,000 highly satisfied patients with a recurrence send of 0.80% comp bed to the 10% in a traditionalistic hospital. Shouldice also offers prime(prenominal) mode of hernia which has resulted in a 1,200 pile up of plan operations; a clear indication that guide greatly exceeds supply. How do you account for its performance? Market cerebrate: Shouldice focuses on a narrow segment of potential patients. They are preponderantly male, slightly older and essentially in favorable health. hernia operation has large market potential with 600,000 operations performed in the U.S in 1979. Internal Focus: Shouldice surgeons are sacred to maintaining the Shouldice method of her nia removal. The environment and structure makes doctors less commensurate to tedium and is very family oriented. There are also experience nurses unstrained to assist patients. Finally, the entire staff is flexible and team oriented. operating(a) Concept: Shouldice is able excel as a diminished price and high profit hospital because it has been designed to tap the difference between the perceived quality and value of accomplice as well the cost of providing service. Facility design: The land area of Shouldice encourages patients to exercise and aids rapid recovery. The carpeted floors give a homey feel; as well as the in particular designed stairs which assist patients rehabilitation. Service delivery establishment: Shouldice hospital allows maximum participation from prospective patients. They operate an powerful and low cost organization that focuses on quality. It also avoids the reciprocal hospital atmosphere. Shouldice Answers Other Hospitals Answers Total cost to Patients 1- Cost of symboli! cal operation $ 954...If you want to get a full essay, throw it on our website: OrderEssay.net

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